Shipping Costs

PACKAGES ARE SHIPPED WITHIN 24-48 HOURS AFTER RECEIPT OF PAYMENT OR ON THE SAME DAY IF YOU SELECT THE EXPEDITED OR CYCLING METHOD. THE MESSAGING COMPANIES WE WORK WITH ARE DHL, MENSOS, EMISARIOS AND SEUR.

SHIPPING COSTS INCLUDE PACKAGING, HANDLING AND SHIPPING.

THE AMOUNT OF SHIPPING IS A ONE-TIME ORDER, REGARDLESS OF THE NUMBER OF ITEMS ADDED (FLAT RATE SHIPPING); NO LIMIT ON PRODUCTS OR WEIGHT.

INTERNATIONAL SHIPMENTS ARE PROCESSED THROUGH: DHL GLOBAL MAIL WITH TRACKING NUMBER (DHL COLLECTS THE ORDER AND THE POST OPERATOR OF YOUR COUNTRY (THE POST, USPS, ROYAL MAIL ...) DELIVERIES IT TO THE POSTAL ADDRESS FACILITATED; THE TIME ESTIMATED DELIVERY IS FROM 2 TO 21 DAYS WORLDWIDE DHL EXPRESS WORLDWIDE (DELIVERY IN 24/48/72 HOURS FROM PICK-UP OF THE PACKAGE AT OUR FACILITIES).

URGENT DELIVERY SERVICE IN MADRID CAPITAL THROUGH OUR MESSENGER OR THROUGH MENSOS OR EMISARIOS THE ESTIMATED DELIVERY PERIOD IS 15 TO 120 MINUTES FROM THE MOMENT OF PICK-UP OR YOU CAN ARRANGE A DELIVERY TIME.

RATES FOR 2022

DHL PARCEL 24/48 HOURS. IF YOU ARE ABSENT, YOUR ORDER WILL BE DEPOSITED AT THE SERVICE POINT CLOSEST TO THE ADDRESS YOU HAVE GIVEN US. YOU CAN ALSO SELECT IN THE EMAIL YOU WILL RECEIVE FROM DHL IF YOU WANT IT TO BE DELIVERED BY A NEIGHBOR OR A CONCIERGE OR LEAVE IT AT A SERVICE POINT FOR 10 NATURAL DAYS (ONLY FOR PENINSULAR SPAIN) DHL EXPRESS FOR THE BALEARIC ISLANDS, THE CANARY ISLANDS, CEUTA AND MELILLA!

€ 6.25 // € 8.65 HEAVY SPARE PARTS

DHL GLOBAL INTERNATIONAL MAIL (DHL WILL PICK UP YOUR ORDER IN MADRID, TAKE IT TO FRANKFURT ON THE SAME DAY AND THEN SEND YOUR ORDER TO THE MAIN OPERATOR IN YOUR COUNTRY, WHICH WILL DELIVER IT TO YOU). ESTIMATED DELIVERY TIME BETWEEN 2 AND 21 CALENDAR DAYS). BOTH SHIPPING MODES HAVE A TRACKING NUMBER. WE SEND TO THE ANTARCTICA 

EUROPEAN UNION AND REST OF EUROPEAN COUNTRIES: € 7.99 to € 9.99
AMERICA, ASIA AND OCEANIA: € 8.99
ANTARCTICA: € 19.99 (DELIVERY TIME NOT AVAILABLE!)

DHL PARCEL COD 24/48 HOURS. IF YOU ARE ABSENT, YOUR ORDER WILL BE DEPOSITED AT THE SERVICE POINT CLOSEST TO THE ADDRESS YOU HAVE GIVEN US

- SHIPPING AND PAYMENT WILL BE MADE AT YOUR HOME. PLEASE PAY THE MESSENGER WITH THE FAIR MONEY SINCE THEY DO NOT BRING CHANGE

PENINSULAR SPAIN: 12,35€ up to 137,75€ /// 137,75€ to 300€: 19,00€ /// 300€ a 500€: 31,25€

DHL EXPRESS DOMESTIC & WORLDWIDE

SPAIN: € 10.50 PENINSULA, CEUTA AND MELILLA (€ 14.35 FOR HIGH WEIGHT SPARE PARTS) -
BALEARIC ISLANDS € 11.55 (€ 17.85 FOR HIGH WEIGHT SPARE PARTS)

CANARY ISLANDS € 16.80 (€ 24.15 FOR HIGH WEIGHT SPARE PARTS). DELIVERY WILL BE IN 24 HOURS, ALTHOUGH IN CERTAIN PLACES WITH LOW DENSITY DELIVERIES, IT MAY BE LEFT WITHIN 48 HOURS. IF YOU HAVE DOUBTS, CONSULT US BEFORE PLACING THE ORDER. IF YOU LIVE IN THE CANARY ISLANDS, THE MANAGEMENT AND DISPATCH EXPENSES ARE FREE UP TO € 150. FOR CEUTA AND MELILLA IT WILL BE € 22 IN ALL SHIPMENTS, WHATEVER THEIR VALUE.

EUROPE INCLUDING EU AND ALL RUSSIA: € 19.99 / from €44.99 depending on the country of destination. HEAVY DUTY SPARE PARTS (DELIVERY IN 24/48 HOURS)

AFRICA, AMERICA, ASIA, AND OCEANIA: € 29.99 / € 55.99 HEAVY DUTY SPARE PARTS (DELIVERY IN 48/96 HOURS)

EMISARIOS AND MENSOS. FOR ORDERS ENTERING BETWEEN 09:00 AM AND 13:00 PM FROM MONDAY TO FRIDAY! 

Mensos: areas inside the M-30, outside the M-30 up to the M-40: €15.45

Emisarios: neighbourhoods inside the M-30: €12,99

Delivery in 15-60 minutes with cargobike or electric motorbike from the moment the shipment is picked up. If you are not going to be at home within the delivery time, you have the option of telling us a time and the courier will deliver it to you (from 08:30 to 19:30). Example: the order arrives at 14:30 and you want it to be delivered at 19:30 (only in Mensos).

SEUR (ONLY FOR NEW PROFESSIONAL SOUND AND MUSICAL INSTRUMENTS! NOT VALID FOR SPARE PARTS OR ELECTRONIC COMPONENTS)

PENINSULA: € 10

DHL S.O.S SPAIN & WORLDWIDE (UNDER REQUEST!). DELIVERY ON THE SAME DAY IN ANY COUNTRY IN THE WORLD.

THIS MODE OF DELIVERY IS PRICE FREE BECAUSE DEPENDING ON THE DESTINATION, IT HAS A VARIABLE COST THAT WILL DEPEND ON THE DAY. IT IS A VERY EXPENSIVE SERVICE THAT CAN GO FROM HUNDRED TO THOUSANDS OF EUROS, SINCE DHL WILL HIRE A PERSON WHO WILL PICK UP YOUR ORDER FROM US AND THEN WILL HAVE TO GO BY DIFFERENT MEANS OF TRANSPORTATION (TAXIS, VTC, AIRPLANE, BOAT ... ) PLUS THE HOTEL STAY UNTIL YOU REACH YOUR DESTINATION ON THE SAME DAY. IT CAN ONLY BE HIRED IN A SCHEDULE FROM 09:00 TO 15:00 SPAIN TIME.