Legal warning

GENERAL CONDITIONS OF THE SITE

THE TERMS AND CONDITIONS SET FORTH BELOW REGULATE THE ACCESS AND USE OF WWW.ELECTRONICABAILE.COM, OWNED BY ELECTRÓNICA BAILE VINTAGE PARTS SL, REGISTERED IN THE BUSINESS REGISTRATION MERCANTILE REGISTRY TOMO 33626, FOLIO 1, SECTION 33626, FOLIO 1 , REGISTRATION 1 WITH REGISTERED OFFICE AT CALLE DE MÁIQUEZ 48, 1º RIGHT, OFFICE 5 28009 MADRID, WHOSE CIF IS B87320339, CONTACT TELEPHONES 917728996 AND 676210732 AND THE CONTACT EMAIL CLIENTES@ELECTRONICAB.COM.

CONDITIONS OF USE AND SALE

CONDITIONS RELATING TO YOUR USE OF ELECTRONICABAILE.COM

YOUR ACCOUNT

WHEN YOU USE THE WEBSITE, YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR ACCOUNT DATA AND PASSWORD, AND FOR RESTRICTING ACCESS TO YOUR COMPUTER TO AVOID POSSIBLE UNAUTHORIZED USES OF YOUR ACCOUNT. YOU AGREE TO ASSUME ALL RESPONSIBILITY FOR ALL ACTIVITIES CARRIED OUT FROM YOUR ACCOUNT AND ACCESS PASSWORD. YOU MUST TAKE NECESSARY SECURITY MEASURES SO THAT THE PASSWORD REMAINS SECRET AND SAFE.

CHECK THAT THE INFORMATION YOU PROVIDE US IS CORRECT, AND INFORM US IMMEDIATELY WHEN THERE IS ANY CHANGE IN THE INFORMATION YOU HAVE PROVIDED TO US WHEN YOU REGISTER. YOU CAN ACCESS AND UPDATE YOUR INFORMATION IN YOUR ACCOUNT SECTION OF THE WEBSITE.

DATA PROTECTION AND CONFIDENTIALITY POLICY
ELECTRÓNICA BAILE VINTAGE PARTS SL, IS AN ENTITY DEDICATED TO THE SPECIALIZED SALE OF ELECTRONICS FOR MUSICAL INSTRUMENTS, AS INTERNET AND PHYSICAL RETAIL TRADE, OWNER OF WEBSITE WWW.ELECTRONICABAILE.COM, ON BEHALF OF JESÚILES ALTATIAGO UNDER THE SPECIAL REGIME FOR SELF-EMPLOYED WORKERS, WITH REGISTERED OFFICE IN CALLE MÁIQUEZ 48, 1º RIGHT, OFFICE 5 28009 OF MADRID, WITH NIF 50124387G AND EMAIL CLIENTES@ELECTRONICABAILE.COM.

ELECTRÓNICA BAILE VINTAGE PARTS S.L. GUARANTEES THE PROTECTION OF ALL THE PERSONAL DATA PROVIDED BY THE USER ON THE WEBSITE AND, IN COMPLIANCE WITH THAT ESTABLISHED IN THE DEVELOPMENT REGULATION OF THE ORGANIC LAW OF PROTECTION OF PERSONAL DATA 15/1999 OF DECEMBER 13 BY REAL, APPROVED DECREE 1720/2007 OF DECEMBER 21 AND OF THE EUROPEAN REGULATIONS OF MAY 25, 2018 AND OTHER APPLICABLE REGULATIONS, INFORM YOU THAT:

A) ALL THE PERSONAL DATA PROVIDED TO ELECTRÓNICA BAILE VINTAGE PARTS S.L. THEY WILL BE TREATED BY THIS IN ACCORDANCE WITH ORGANIC LAW 15/1999 OF DECEMBER 13 ON THE PROTECTION OF PERSONAL DATA AND ROYAL DECREE 1720/2007 OF DECEMBER 21 AND THE EUROPEAN REGULATIONS OF MAY 25, 2018, AND WILL BE INCORPORATED INTO THE WEB FILE, CREATED AND MAINTAINED UNDER THE RESPONSIBILITY OF ELECTRÓNICA BAILE VINTAGE PARTS SL, WHICH HAS BEEN REGISTERED WITH THE SPANISH AGENCY FOR DATA PROTECTION.

B) ALL PERSONAL DATA ARE KEPT FOR THE FOLLOWING PURPOSES:

1) MANAGEMENT OF THE PURCHASE OF THE PRODUCTS OFFERED THROUGH THE WEB.

2) SENDING ADVERTISING AND COMMERCIAL MESSAGES BY ELECTRONIC MEANS, ABOUT THE COMPANY, ITS PRODUCTS, WHICH MAY BE OF INTEREST TO YOU.

C) IN THE COLLECTION AND PROCESSING OF THE PERSONAL DATA, THE ADOPTED SECURITY MEASURES HAVE BEEN ADOPTED TO PREVENT THE LOSS, UNAUTHORIZED ACCESS OR THE MANIPULATION OF THE SAME, IN ACCORDANCE WITH THE ESTABLISHED IN ROYAL DECREE 1720/2007 , OF DECEMBER 21 AND OF THE EUROPEAN REGULATIONS OF MAY 25, 2018.

D) ELECTRÓNICA BAILE VINTAGE PARTS S.L. UNDERTAKES IN THE USE OF THE DATA INCLUDED IN THE FILE, TO PROTECT AND RESPECT ITS CONFIDENTIALITY AND TO USE THEM ACCORDING TO THE PURPOSE OF THE FILE, AS WELL AS TO FULFILL ITS OBLIGATION TO SAVE THEM, AND TO ADOPT ALL THE MEASURES , TREATMENT OR UNAUTHORIZED ACCESS, IN ACCORDANCE WITH THE ESTABLISHED IN THE REGULATION OF SECURITY MEASURES OF THE AUTOMATED FILES CONTAINING PERSONAL DATA, APPROVED BY THE EUROPEAN REGULATIONS OF MAY 25, 2018

E) ELECTRÓNICA BAILE VINTAGE PARTS S.L. IN NO CASE WILL IT USE THE PERSONAL DATA PROVIDED BY THE USER, TO PROVIDE SERVICES TO THIRD PARTIES.

F) IN COMPLIANCE WITH THE PROVISIONS OF THE ORGANIC LAW 15/1999 OF DECEMBER 13 AND OF THE EUROPEAN REGULATION OF MAY 25, 2018, THE USER OF WWW.ELECTRONICABAILE.COM MAY, AT ALL TIMES, EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION OF YOUR PERSONAL DATA AS WELL AS THE REVOCATION OF THE CONSENT FOR ANY OF THE PURPOSES STATED ABOVE. TO DO THIS YOU MUST CONTACT ELECTRÓNICA BAILE VINTAGE PARTS S.L. BY WRITTEN COMMUNICATION TO OUR ADDRESS, CALLE MÁIQUEZ 48, 1º RIGHT, OFFICE 5 28009 MADRID

THE APPLICATION SUBMITTED MUST COMPLY WITH THE LEGALLY ESTABLISHED MINIMUM CONTENT, WHICH IS THE FOLLOWING:

1) NAME AND SURNAME

2) PHOTOCOPY OF THE USER ID

3) USER AND EMAIL WITH WHOM YOU REGISTERED

4) SPECIFIC REQUEST

5) DATE AND SIGNATURE OF APPLICANT

G) THE USER AUTHORIZES THE PROCESSING OF THE PERSONAL DATA PROVIDED IN THE TERMS INDICATED. TO DO THIS, YOU MUST PRESS THE "SEND" BUTTON FOUND AFTER THE DATA COLLECTION FORM.
H) YOU AUTHORIZE ELECTRÓNICA BAILE TO LEAVE YOUR PERSONAL DATA THAT YOU HAVE PROVIDED TO DHL, GLS, MENSOS AND RAPID EXPRESS TO SEND YOU EMAILS AND SMS. ON DELIVERY OF THE ORDER THESE COMPANIES WILL DESTROY YOUR PERSONAL DATA. PARA MENSOS OR STUART DOES NOT COLLECT THE DATA.

LICENSE FOR ACCESS TO THE WEBSITE
ELECTRONICABAILE.COM GRANTS YOU A LIMITED LICENSE TO ACCESS THE SITE AND FOR YOUR PERSONAL USE, BUT NOT FOR THE DOWNLOADING OF CONTENT, OR THE PARTIAL OR TOTAL MODIFICATION OF IT, EXCEPT IF YOU OBTAIN THE EXPRESS WRITTEN CONSENT OF ELECTRONICABAILE.COM.

SUCH LICENSE DOES NOT INCLUDE ANY RIGHT TO RESALE OR COMMERCIAL USE OF THE WEBSITE OR ITS CONTENTS, NOR THE RIGHT TO COLLECT AND USE ANY LIST OF PRODUCTS, DESCRIPTIONS OR PRICES. IT NEITHER INCLUDES THE RIGHT TO MAKE ANY OTHER USE DERIVED FROM THE SITE OR ITS CONTENTS, NOR TO DOWNLOAD OR COPY ACCOUNT INFORMATION FOR THE BENEFIT OF ANOTHER MERCHANT, OR TO USE DATA SEARCH AND EXTRACTION TOOLS OR ROBOTS.

NO REPRODUCTION, DUPLICATION, COPY, SALE, RESALE, OR EXPLOITATION OF ANY KIND OF THE WEBSITE OR PART OF IT FOR COMMERCIAL PURPOSES, WITHOUT OUR EXPRESS PRIOR WRITTEN CONSENT, IS NOT PERMITTED.
FOR THIS WE ARE PROTECTED BY THE SPANISH OFFICE OF PATENTS AND TRADEMARKS, TO WHICH WE GAVE THE TRADEMARK RIGHT FROM ANY COPYRIGTH INFRINGEMENT.

USER CONDUCT
YOU WILL NOT BE ABLE TO USE THE WEBSITE IN A WAY THAT CAUSES, OR MAY CAUSE, THE SITE OR ACCESS TO THE SITE TO BE INTERRUPTED, DAMAGED OR DETERIORATED IN ANY WAY.

YOU MUST BE AWARE THAT YOU, AND NOT ELECTRONICABAILE.COM, ARE RESPONSIBLE FOR ALL ELECTRONIC COMMUNICATION AND CONTENT SENT FROM YOUR COMPUTER TO ELECTRONICABAILE.COM, AND THAT YOU MUST USE THE WEBSITE FOR LAWFUL PURPOSES ONLY.

COPYRIGHT, INTELLECTUAL PROPERTY RIGHTS
ALL THE CONTENT HOSTED ON THE WEBSITE SUCH AS TEXT, LOGOS, BANNERS, IMAGES, ARE THE PROPERTY OF ELECTRONICABAILE.COM, IS PROTECTED BY THE LAWS ON INTELLECTUAL PROPERTY RIGHTS, COPYRIGHT AND DATABASE RIGHTS.

THE SET OF ALL THE CONTENT OF THIS WEB SITE IS THE EXCLUSIVE PROPERTY OF ELECTRONICABAILE.COM, AND IS PROTECTED BY SPANISH AND INTERNATIONAL LAWS ON INTELLECTUAL PROPERTY RIGHTS AND DATABASE RIGHTS.
ELECTRÓNICA BAILE IS A NAME REGISTERED IN THE SPANISH OFFICE OF PATENTS AND TRADEMARKS.

IT IS ALSO FORBIDDEN TO MODIFY, COPY, REUSE, EXPLOIT, REPRODUCE, COMMUNICATE PUBLICLY, MAKE SECOND OR SUBSEQUENT PUBLICATIONS, UPLOAD FILES, SEND BY MAIL, TRANSMIT, USE, DEAL WITH OR DISTRIBUTE THEM IN ANY CONTENT OR DISTRIBUTION OF THEM. WEB FOR PUBLIC OR COMMERCIAL PURPOSES, IF YOU DO NOT HAVE THE EXPRESS WRITTEN AUTHORIZATION OF ELECTRÓNICA BAILE VINTAGE PARTS SL OR, IN YOUR CASE, THE HOLDER OF THE RIGHTS TO WHICH IT MAY BE.

COOKIES
ELECTRÓNICA BAILE VINTAGE PARTS S.L. IT WILL USE "COOKIES" WITH THE PURPOSE OF SPEEDING UP THE SERVICE OFFERED, IDENTIFYING EACH USER WITH THE MAXIMUM CELERITY, RECOGNIZING YOU WHEN YOU ACCESS YOUR ACCOUNT, ALSO TO BE ABLE TO OFFER YOU PRODUCTS AND SERVICES ACCORDING TO YOUR INTERESTS, ACCORDING TO YOUR NAVIGATION INTERESTS. THE "COOKIES" ARE USED BY ELECTRONICABAILE.COM TO IMPROVE THE SERVICE WE OFFER YOU.

"COOKIES" ARE BLOCKS OF DATA THAT CERTAIN WEBSITES SEND TO THE HARD DISK OF THE COMPUTER WHEN IT IS CONNECTED FOR THE PURPOSE OF IDENTIFYING IT, SAID INFORMATION REMAINING STORED ON THE HARD DRIVE OF THE USER'S COMPUTER.

THE “COOKIES” ARE ONLY ASSOCIATED WITH AN ANONYMOUS USER, NOT ALLOWING ACCESS TO PERSONAL DATA, NOR TO THE DATA OF THE USER'S HARD DISK. WE INFORM YOU THAT THE USER MAY DELETE THE "COOKIES", BUT THIS MAY DECREASE THE SPEED AND QUALITY IN THE WORKING OF THE WWW.ELECTRONICABAILE.COM SERVICES ONCE YOU DISABLE THEM.

CONDITIONS RELATING TO THE SALE OF PRODUCTS BY ELECTRONICABAILE.COM
IN THIS SECTION WE WILL INFORM YOU OF THE CONDITIONS FOR THE SALE OF PRODUCTS TO YOU BY ELECTRONICABAILE.COM

ORDER CONFIRMATION
WHEN PLACING AN ORDER TO BUY A PRODUCT ON ELECTRONICABAILE.COM, WE WILL SEND YOU A CONFIRMATION EMAIL OF YOUR ORDER, INCLUDING ALL YOUR DETAILS.

PRICES AND AVAILABILITY
WE INCLUDE ON THE WEBSITE, INFORMATION ABOUT THE AVAILABILITY OF THE PRODUCTS WE SELL, DETAILING IT ON THE INFORMATION PAGE OF EACH ONE OF THE PRODUCTS. PLEASE NOTE THAT THE ESTIMATED DELIVERY TIMES ARE, ONLY, ESTIMATES. THESE ARE NOT GUARANTEED EXPEDITION TIMES AND, THEREFORE, CANNOT BE TAKEN FOR INSURANCE. WHEN WE PROCESS YOUR ORDER, WE WILL INFORM YOU BY EMAIL OR CALL TELÉFONICA IN THE EVENT THAT ANY OF THE PRODUCTS INCLUDED IN YOUR ORDER IS NOT AVAILABLE. PLEASE NOTE THAT WE HAVE TWO OTHER ONLINE STORES AND THAT WE ALSO SELL IN A PHYSICAL STORE AND THE CASE OF STOCK BREAKAGES MAY BE GIVEN.

ALL PRICES INCLUDE 21% VAT, UNLESS OTHERWISE INDICATED.
PRODUCTS WITH "ON REQUEST" QUALIFICATION WILL BE DELIVERED IN AROUND 2 TO 31 DAYS AND CANCELLATIONS ARE NOT ALLOWED BOTH BEFORE DELIVERY AND WHEN YOU HAVE IT IN HAND.

Orders may be cancelled without prior notice if the cost price of the spare part makes it unprofitable for us due to the increasing inflation we are currently experiencing, as we do not receive notice from our suppliers of their price increases.

SHIPPING COSTS
PACKAGES ARE GENERALLY SHIPPED IN A PERIOD OF 24-48 HOURS AFTER RECEIPT OF YOUR PAYMENT EVEN THOUGH THEY MAY LEAVE ON THE SAME DAY IF IT IS URGENT OR COMES BY CYCLING. WE WORK WITH DHL, MENSOS AND RAPID EXPRESS THANKS TO OUR TRADE AGREEMENTS WITH THEM.

SHIPPING COSTS INCLUDE PACKAGING, HANDLING AND SHIPPING. NATIONAL SHIPPING WILL BE MADE WITH DHL PARCEL AND DHL EXPRESS DOMESTIC (IN REMOTE AREAS OF SPAIN OR LOW DENSITY DELIVERIES, IT MAY BE DELAYED 48 HOURS). SHIPPING WITH DHL PARCEL HAS A SINGLE DELIVERY ATTEMPT. IF YOU ARE ABSENT, THE MESSENGER WILL DEPOSIT THE ORDER AT THE SERVICE POINT NEAREST TO THE ADDRESS THAT YOU HAVE GIVEN US AND WILL BE THERE FOR TEN DAYS.
THE PRICE OF ALL OUR SHIPPING MODES FROM THE FIRST ITEM TO THE LAST ITEM YOU REQUEST ARE FIXED (FLAT RATE SHIPPING), WITH WHICH YOU CAN ORDER EVERYTHING YOU WANT BECAUSE YOU WILL ONLY PAY ONE TIME AND WITHOUT A WEIGHT LIMIT.
FOR INTERNATIONAL SHIPMENTS YOU HAVE TWO TYPES OF SHIPPING THAT WE WORK WITH DHL: DHL EXPRESS WORLDWIDE AND DHL GLOBAL MAIL. IN THE CASE OF DHL EXPRESS IT IS POSSIBLE THAT YOUR ORDER IS STOPPED BY CUSTOMS AND YOU HAVE TO PAY FEES AND MANAGEMENT FEES (ELECTRÓNICA BAILE WILL NOT PAY THESE FEES). IN THE CASE OF DHL GLOBAL MAIL, IF YOUR ORDER IS FOR CUSTOMS, THE MAIN OPERATOR IN YOUR COUNTRY WILL NOTIFY YOU. THIS MODE OF SHIPPING CONSISTS OF DHL PICKING UP THE SHIPMENT FROM US IN MADRID AND THEN THEY TAKE IT BY PLANE TO FRANKFURT WHERE THEN THEY PROCESS IT AND SEND IT TO YOUR COUNTRY BY PLANE OR BY TRUCK SO THAT THEN YOUR POST OPERATOR DELIVER IT TO YOU , ROYAL MAIL, LA POSTE, POST NL, CANADA POST ...)
NOTE 2019: IF YOU ARE A CITIZEN OF AUSTRALIA, CANADA AND THE UNITED STATES IT ALLOWS YOU TO IMPORT WITHOUT PAYING ANY FEES OR FEES UP TO $ 800.
IF YOU HAVE ANY INCIDENT WITH ANY ORDER OF OUR, CONTACT US.
TO KNOW THE RATES OF OUR SHIPPING CHARGES CLICK ON THE FOLLOWING LINK:
HTTP://WWW.ELECTRONICABAILE.COM/ES/CONTENT/1-GASTOS-DE-ENVIO

SAFE ONLINE PURCHASE
SECURITY IS A PRIORITY AT ELECTRONICABAILE.COM, AND WE MAKE THE MAXIMUM EFFORT TO ENSURE THAT OUR TRANSACTION PROCESS IS SECURE AND THAT YOUR PERSONAL INFORMATION IS SAFE.

THAT IS WHY WE RECOMMEND YOU TO CARRY OUT THE FOLLOWING ACTIONS:

DO NOT SHARE YOUR PERSONAL INFORMATION, REGARDING YOUR PASSWORD TO YOUR ACCOUNT ON ELECTRONICABAILE.COM, YOUR BANK ACCOUNT NUMBERS OR CREDIT CARD.

IDENTIFY FALSE EMAILS, AND IGNORE ALL MAIL YOU RECEIVE WHICH REQUIRES PERSONAL INFORMATION OR REDIRES YOU TO ANY PAGE OTHER THAN ELECTRONICABAILE.COM

PROTECT YOUR PASSWORD.

PAYMENT METHODS
ELECTRONICABAILE.COM PROPOSES VARIOUS MEANS OF PAYMENT SO YOU CAN CHOOSE THE ONE THAT SUITS YOU MOST. YOU CAN PAY YOUR ORDER BY CREDIT OR DEBIT CARD (REDSYS), BANK TRANSFER, CASH AGAIN, AND WESTERN UNION.

PAYMENT BY CREDIT CARD

THE FOLLOWING CREDIT OR DEBIT CARDS MAY BE USED (SOME PREPAID CARDS ARE NOT ACCEPTED BY OUR BANK):

- VISA

- MASTERCARD

- JBC
- AMERICAN EXPRESS

ALL OPERATIONS ARE PROCESSED INSTANTLY, AND THE CHARGE ON THE CARD IS FOR THE TOTAL AMOUNT OF THE ORDER. YOUR FINANCIAL INSTITUTION WILL CHARGE YOU THE AMOUNT IN THE DEADLINES AND CONDITIONS THAT YOU HAVE AGREED ABOVE.

WHEN MAKING A PAYMENT BY CARD ON OUR WEBSITE, YOU MUST PROVIDE THE FOLLOWING INFORMATION: CARD NUMBER, NAME, EXPIRY DATE AND SECURITY OR VERIFICATION CODE. IT IS RECOMMENDED THAT YOU REQUEST YOUR FINANCIAL ENTITY TO ACTIVATE THE POSSIBILITY OF BEING ABLE TO PURCHASE WITH YOUR CARDS THROUGH THE INTERNET WITH USER AUTHENTIFICATION.

THE METHOD OF PAYMENT WITH CREDIT CARD IS TOTALLY SECURE THROUGH THE VIRTUAL POS OF BANCO LA CAIXA (REDSYS). WHEN YOU FINISH YOUR ORDER, THE SCREEN OF THE SECURE VIRTUAL POS OF LA CAIXA BANK WILL BE DISPLAYED SO YOU CAN ENTER THE DATA OF YOUR CREDIT CARD AND WHEN YOU CONFIRM THEM, THE VIRTUAL POS WILL CONNECT WITH YOUR BANK / CODE PINS TO ENTER YOUR CARD / CODE PINS CONFIRM THE PAYMENT BECAUSE IT IS A SECURE PAYMENT.

ALL THE DATA ON YOUR CREDIT CARD IS ONLY PROCESSED IN THE SECURE VIRTUAL POS OF THE BANCO LA CAIXA, SO THAT ELECTRÓNICA BAILE DOES NOT HAVE ANY ACCESS TO THEM, NOR ARE THEY STORED IN OUR DATABASE.

IN THE EVENT THAT THE VIRTUAL POST REPORTS OF THE REFUSAL OF THE CARD, THE ORDER WILL BE AUTOMATICALLY CANCELED, INFORMING THE CUSTOMER VIA EMAIL OF THE CANCELLATION.

IF YOU PLACE AN ORDER BY PHONE AND WE USE THE PAYGOLD SERVICE, € 0.30 WILL BE ADDED TO THE FINAL PRICE.
PAYMENT BY BANK TRANSFER

YOU CAN MAKE YOUR PURCHASES THROUGH BANK TRANSFER, MAKING AN AUTOMATIC TRANSACTION OR CASH IN OUR CAIXA ACCOUNT (YOU WILL HAVE A 1% DISCOUNT ON THE TOTAL ITEMS PURCHASED). IN THIS METHOD OF PAYMENT AND TO SPEED UP THE SHIPPING PROCESS, WE WILL NEED TO RECEIVE THE PROOF OF INCOME TO BE ABLE TO SEND YOUR ORDER, TAKING A PHOTO, SCANNING THE TRANSFER PROOF OF THE TRANSFER, E-MAIL E-MAIL OR SENDING AT OUR CLIENTS.

YOU HAVE A DEADLINE OF 4 BUSINESS DAYS TO ORDER THE BANK TRANSFER AFTER THE ORDER IS PLACED. THE ORDER IS NOT ACCOUNTED EFFECTIVE UNTIL THE CONFIRMATION OF THE INCOME AND THE TOTAL AMOUNT IN OUR ACCOUNT, SO THE DELIVERY TIMES BEGIN FROM THIS DATE.

PAYMENT WITH CASH
2% IS ADDED TO THE PRICE OF THE PRODUCTS.
PAYMENT BY WESTERN UNION
YOU HAVE A DEADLINE OF 4 BUSINESS DAYS TO MAKE THE PAYMENT. YOU MUST NOTIFY THE TRANSACTION OR FOLLOW-UP NUMBER (MTCN) FROM THE SECTION "REPORT A PAYMENT BY WESTERN UNION" OF YOUR ACCOUNT OF OUR ONLINE STORE TO MAKE THE PAYMENT EFFECTIVE.
SYSTEM SECURITY
YOU CAN BUY WITH TOTAL SECURITY, SINCE ALL THE DATA YOU FILL IN IS ABSOLUTELY CONFIDENTIAL AND IS TRANSMITTED UNDER THE MOST STRICT SECURITY RULES, SINCE WE USE THE 128-BIT SSL ENCRYPTION METHOD, WHICH GUARANTEES THE CONFIDENTIAL CONFIDENTIALITY. THIS DATA WILL NOT BE GIVEN TO THIRD PARTIES.

RETURNS

OUR SATISFACTION GUARANTEE IS UNCONDITIONAL. IF YOU BELIEVE THAT THE PRODUCTS YOU HAVE PURCHASED IN OUR STORE DO NOT MEET YOUR NEEDS, YOU CAN RETURN YOUR ORDER TO US AND YOU WILL RECEIVE A REFUND WITHIN 14 DAYS AFTER THEIR DELIVERY (AS STATED BY THE EUROPEAN ECOMMERCE LAW). THE AMOUNT OF THE RETURN ON ALL OUR PRODUCTS IS THE CHARGE OF THE BUYER EXCEPT FOR MISTAKES WHERE WE WILL ASSUME THE SHIPPING COSTS AND THE COLLECTION WITH DHL. THE RETURN OF THE VACUUM VALVES THAT ARE WORKING CORRECTLY IS NOT ACCEPTED BECAUSE THEIR USE, EVEN IF IT IS SMALL, AGES THE SAME.

THE PRODUCT HAS TO BE SHIPPED WITHOUT VISIBLE MARKS OF USE: WELDING, SCRATCHES OR PITCHES CAUSED BY YOU. BEFORE SENDING OUR PRODUCTS WE ENSURE THAT EVERYTHING IS IN PERFECT ORDER.

ALSO, IF THEY COME IN CARDBOARD BOXES OR CASES, IT IS ALSO ESSENTIAL THAT IT BE RETURNED IN PERFECT CONDITION. YOU AS THE BUYER ARE OBLIGED TO RETURN THE ORDER TO US AS WE HAVE SENT IT TO YOU SO THAT WE CAN GIVE YOU A CORRECT REFUND.

IF ALL THESE REQUIREMENTS ARE NOT MET, THE CLAIM WILL NOT BE ADDRESSED. ORDERS THAT HAVE BEEN SENT BY DHL PARCEL WILL ALWAYS HAVE TO BE RETURNED TO A DHL SERVICE POINT. IN THE CASE OF DHL EXPRESS A COURIER WOULD PICK IT UP AT YOUR HOME.
REGARDING THE VACUUM VALVES, NO RETURNS WILL BE ATTENDED EXCEPT FOR DEFAULTS, MICROPHONIES OR BREAKAGE ON THE JOURNEY. IF YOU PURCHASE A VACUUM VALVE THAT IS WORKING CORRECTLY AND IS NOT COMPLIANT WITH THE SOUND AND TONE OF YOUR AMPLIFIER, IT WILL NOT BE RETURNED DUE TO THE WEAR AND WEAR IT HAS ALREADY GIVEN IT. NO RETURNS ARE ACCEPTED IF THE PAIRED VALVES HAVE A 10% DIFFERENCE BETWEEN THE FIRST AND THE LAST. ALL VALVES COME WITH A WARRANTY STICKER THAT IF NOT APPEARED AT THE TIME OF RETURN THE CLAIM WILL NOT BE ADDRESSED.

All new musical instruments are guaranteed for 24 months except those manufactured by us, which are not guaranteed, without prejudice to the particular conditions set by each manufacturer, and Mercury Magnetics transformers are guaranteed for 1 year from the date of delivery. It is essential to attach a photocopy of the purchase invoice for the warranty coverage to be effective. The material must be sent carriage paid by the customer and will be sent carriage paid by Electrónica Baile. The guarantee will lose its validity in case of improper use or non-conformity with the specifications of any product or in case of any type of manipulation of the material by unauthorised persons. 

SATISFACTION GUARANTEE

IF WHEN BUYING A PRODUCT ONCE RECEIVED, YOU ARE NOT CONVINCED AND YOU WANT TO EXCHANGE IT, OR RETURN AND RECOVER YOUR MONEY, YOU HAVE 14 BUSINESS DAYS FROM RECEIVING THE ORDER TO REQUEST A RETURN AS STATED BY EUROPEAN LAW FOR ECOMMERCE. BEYOND THIS DATE NO CLAIM WILL BE ADDRESSED (EXCEPT FOR VACUUM VALVES WORKING CORRECTLY).

THE RETURN MUST BE CARRIED OUT WITH THE MERCHANDISE KEPT IN GOOD CONDITION, WITHIN ITS ORIGINAL PACKAGING. IF YOU WANT TO CHANGE A PRODUCT, YOU WILL HAVE TO RETURN IT THROUGH THE INDICATED PROCEDURE AND PLACE A NEW ORDER WITH THE SELECTED PRODUCT. LASTLY, IF THE PRODUCTS RECEIVED ARE IN GOOD CONDITION, WE WILL REFUND YOUR MONEY.
THE EUROPEAN COMMISSION PROVIDES AN ONLINE LITIGATION RESOLUTION PLATFORM, WHICH IS AVAILABLE AT THE FOLLOWING LINK:

HTTP://EC.EUROPA.EU/CONSUMER/ODR

CONSUMERS WILL BE ABLE TO SUBMIT THEIR CLAIMS THROUGH THE ONLINE DISPUTE RESOLUTION PLATFORM.

BRANDS

ALL BRANDS AND NAMES REPRESENTED IN THE ONLINE STORE CORRESPOND TO THEIR ORIGINAL OWNERS INCLUDING FENDER ©, GIBSON ©, MARSHALL ©, EPIPHONE © AND HAVE NO RELATION TO ELECTRÓNICA BAILE VINTAGE PARTS S.L.